Is Plant Fix safe for babies?
We get asked this question a lot and are excited to say that our products are plant-based and made with sensitive skin in mind.
Our clients who use Plant Fix on their babies eczema also have had success using it as a diaper rash.
What if I’m allergic to an ingredient?
All of our products have ingredient alternatives.
If you have any known allergies feel free to email us at firstname.lastname@example.org and we will formulate your product without those ingredients.
We prefer making our products specific to a person. We do not believe in “one size fits all” skincare products.
Make sure to do a skin patch test before use of any herbal products.
Do we use preservatives in our products?
Most of our products are free from preservatives.
Optiphen is an all natural preservative with no parabens or formaldehyde.
Optiphen is used in the amount of .1 percent, as an emulsifier in Plant Fix to help the ingredients properly blend and to protect against bacteria and mold.
Is there an expiration date for any of the products?
All of our products have a long shelf life and will be used long before it could ever go rancid, however since our Rose and Hibiscus Toner is made with such fresh botanicals, it has a shelf life of about 4 months.
Our Rose & Hibiscus toner can be refrigerated for longer shelf life.
Are there refunds or order cancellation procedures?
If you’re not satisfied with your order you can send us an email and we will work to resolve your issues.
If the issue can’t be resolved then we will be happy to replace or refund you.